1. Introduction
RoadRunners LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us when you:
- Contact us through our website or email
- Request a quote or proposal for our services
- Subscribe to our newsletter or marketing communications
- Engage our services and enter into a contract with us
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Project requirements and specifications
- Payment and billing information
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our software development services
- Communication: To respond to your inquiries, provide customer support, and send important updates
- Business Operations: To process payments, manage projects, and fulfill contractual obligations
- Marketing: To send you promotional materials, newsletters, and information about our services (with your consent)
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Website Improvement: To analyze website usage, improve user experience, and optimize our services
- Security: To protect against fraud, unauthorized access, and other security threats
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: To perform our contractual obligations when you engage our services
- Legitimate Interests: To operate our business, improve our services, and ensure website security
- Consent: When you have provided explicit consent for specific processing activities
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., hosting providers, payment processors, analytics services)
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity
- Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety
- With Your Consent: When you have explicitly authorized us to share your information
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Secure data storage and backup procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Retention periods may vary based on:
- The nature of the information
- Legal and regulatory requirements
- Business needs and contractual obligations
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Restriction: Request limitation of processing your information
- Data Portability: Request transfer of your information to another service provider
- Objection: Object to processing of your information for certain purposes
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
RoadRunners LLC
MOVSES KHORENATSI 4 NRB. / 67/1 CENTRE
0018 YEREVAN ARMENIA
Email: info@roadrunnersllccompany.com
Contact: Susanna Karapetyan
For data protection inquiries, please include "Privacy Policy" in the subject line of your email.